Work with Divergent

At Divergent Property Solutions, we’re redefining building management by providing a comprehensive approach that extends beyond your front door.

icon_widget_image 2/76 Tennyson Rd Mortlake NSW 2137 icon_widget_image 02 8719 9944. icon_widget_image info@divergentps.com.au
(02) 8719 9944. info@divergentps.com.au
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Building Management

BUILDING MANAGEMENT

As your Building Manager, our team is always available to assist you with any issues or concerns you may have regarding your building. Our commitment to delivering exceptional building management services comes with important responsibilities, which include:

  • Ensuring that the building is well-maintained by a qualified staff.
  • Weekly inspection of common equipment and areas
  • Scheduling regular and preventative maintenance services, including critical services, and advising the Owners Corporation.
  • Providing a 24/7 emergency on-call service every day of the year, including public holidays.
  • Developing and maintaining a close working relationship with the Strata Manager and Owners Corporation.
  • Monitoring Compliance of by-laws as directed by the Strata Manager and the Strata Committee.
  • Reviewing and approving all invoices before forwarding them to the Strata Manager for payment.
  • Working with the Owners Corporation to prepare the annual budget for common property service contracts.
  • Attending Strata Committee meetings to discuss matters related to the building’s operation.
  • Regularly reviewing and recommending appropriate updates to the building’s documentation to reflect any changes.
  • Monitoring shared facilities and common property during occupants’ move in and out.
  • Creating scopes of work and contract documentation for service contracts to be tendered.
  • Tendering the service contracts as required and making recommendations to the Strata Committee for approval.
  • Compliance management e.g. fire services, lift certification.
  • Defect management, liaise with the Builder, Strata Manager and Owners Corporation

BUILDING
WALK THROUGHS

At Divergent Property Solutions, we understand that building management services may not be feasible for every Strata scheme. That’s why we offer a customised building walk-through service that can identify potential hazards or maintenance issues. This service can greatly assist the Owners Corporation and Strata Manager in ensuring a safe environment for residents and guests.

As part of our walkthroughs, our managers will thoroughly check the maintenance of common property assets, cleaning, gardening, and even light bulb replacement, including the checking of timers during daylight saving changes.

BUILDING
MANAGEMENT
SOFTWARE

Divergent Property Solutions acknowledges the Strata Committee’s crucial requirement to stay informed about operational, maintenance, and cost-related performance matters. To assist our Building Manager in meeting this objective, we suggest the implementation of BuildingLink Management Software. BuildingLink is fully equipped with the necessary features to schedule, manage and report on maintenance requests and activities as well as maintain the asset register of equipment and machinery.

At Divergent Property Solutions, we firmly believe that building owners should be the rightful owners of any software used for building management, to ensure that the captured information is transferable.

Building Link Residents Portal:
  • All residents are provided with a unique username and password, allowing them to submit maintenance requests, view documents and notices and update contact details
  • Residents can access relevant documents and submit feed back on surveys
  • Unlimited email, phone and SMS notifications to residents
  • Increase communication and create a strong sense of community between residents and management
  • Managers and residents receive automatic notifications for maintenance items, reservations and events
  • Receive automatic notifications for contracts and warranty expirations
  • Committee Members can communicate through the portal with exclusive access to the ‘Committee Only’ Forum; for discussion and resolution on quotes, building works, action plans and much more
  • Committee Members can quickly access and report on all maintenance activity